Responsible for the processing of personal data

This Privacy Notice is issued by the office of Dr. Andrés Felipe Lozano Peña, located at Pablo Moncayo 117, 2nd floor, Colonia Colinas de San Jerónimo, Monterrey, NL.
Telephone 8181804285, and email info@drlozano.mx.
The ophthalmology clinic is responsible for the use and protection of your personal data, and in this regard informs you of the following:

 

Personal data that is collected

For the provision of ophthalmological medical services, we collect the following types of data directly and personally:

1. Identification data: full name, date and place of birth, age, sex, address, telephone, email.

2. Third-party contact details: name and contact telephone number in case of emergency; details of the guardian or legal representative.

3. Medical and health data (sensitive): medical history, current conditions, treatments, surgical interventions, clinical photographs, medical record.

 

Purposes of processing personal data

Primary purposes:

- Integration and updating of the clinical record

- Diagnosis, treatment and follow-up

- Scheduling appointments and surgeries

- Preparation of medical certificates

- Billing and regulatory compliance

Secondary purposes (optional):

- Satisfaction surveys

- Sending educational or promotional medical information

 

If you do not wish your data to be processed for secondary purposes, you can indicate this by email to info@drlozano.mx.

Transfer of personal data

Your personal data may be transferred to:

- Laboratories, imaging clinics or hospital institutions with your consent

- Insurance companies with your consent

- Health or judicial authorities in compliance with the law

We will never sell your information to third parties.

ARCO Rights (Access, Rectification, Cancellation and Opposition)

You have the right to access, rectify, cancel, or oppose the use of your personal data. To exercise your ARCO rights, please send a request to info@drlozano.mx or directly to our facilities.

You must include: your full name, a copy of your official identification, a description of the right you wish to exercise, and your preferred method of response. You will receive a response within a maximum of 20 business days.

Security measures

The practice has adopted the necessary technical, administrative and physical measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing.

Changes to the privacy notice

This notice may be modified or updated. Updated versions will be available on the website https://www.drlozano.mx and in printed format at the office.

Data subject consent

By providing your personal data, you acknowledge that you have read and understood this privacy notice and expressly accept its processing in accordance with the established terms.